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🏴󠁧󠁢󠁥󠁮󠁧󠁿 87 Top English Customer Service Startups & Firms

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This article showcases our top picks for the best English Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top English Customer Service Startups

Data sourced from Crunchbase and SemRush.

Revolut

Revolut

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Revolut is a financial services company that specializes in mobile banking, card payments, money remittance, and foreign exchange.

Pollen

Pollen

Crunchbase Website Twitter Facebook Linkedin

Pollen builds, curates, and delivers the best travel experiences.

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Perkbox

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Perkbox is UK’s leading employee and customer engagement platform.

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DigitalGenius

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DigitalGenius is an AI platform that puts customer support on autopilot by automating repetitive processes and delighting customers.

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PolyAI

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PolyAI develops a machine learning platform for conversational artificial intelligence.

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Simba Sleep

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Simba Sleep is an e-commerce company that offers a variety of mattresses.

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Limitless

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The Limitless GigCX platform enables businesses to connect customers with qualified experts to solve customer service enquiries on-demand.

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Laundryheap

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Laundryheap is an on-demand dry cleaning and laundry service available in the UK, Ireland, Netherlands and the UAE.

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Victor

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Victor is a London, UK-based private jet charter marketplace.

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TruRating

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TruRating offers businesses with a POP rating system that analyses customer satisfaction.

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LogicNow

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LogicNow delivers the world’s leading 100% SaaS, fully cloud-based IT service management (ITSM) platform.

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Flypay

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Flypay is an app platform to transform the restaurant experience.

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Halo

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Halo.rent makes renting and letting homes an effortless process you can handle on one platform.

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Anvex

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Reinventing on-demand personal lifestyle concierge by providing valuable services anywhere and anytime.

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Precursive

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Fast and Flexible Professional Services Automation. Connect Sales and Delivery with an easy-to-use native app

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Resolver

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Resolver provides an end-to-end complaint-resolution service.

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Prodsight

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AI-powered customer feedback analysis

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Fourex

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Fourex is a revolutionary self-service currency exchange specialist.

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Proximity Insight

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Enterprise Retail SaaS Tech built on Salesforce.com

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Advizzo

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We combine methods from behavioural and data science to deliver a customer engagement software for all utilities.

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Pobuca

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The Customer Experience company. Connect with your customers at any time, on any device, and at any point in the customer journey.

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MPT PAY

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Fintech, connect EU/ Non EU business, SEPA, SWIFT, a built financial ecosystem for B2B, DEPP (Dynamic Escrow Payment Protocol)

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True AI

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True AI is a London-based artificial intelligence company developing TypeGenie. TypeGenie enables faster and better customer service.

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VIVID Technologies

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VIVID Technologies are transforming the traditional customer service experience.

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Qminder

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Qminder is a queue management system that improves visitor experiences.

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Small World Financial Services Group

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Small World Financial Services Group is a digital money transfer platform enabling its customers to securely send and receive money.

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MyHomeGroup

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MyHomeGroup’s mission is to be the most-loved property business in the UK offering customers a one-stop-shop for all their property needs.

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SA Systems

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Advanced supply chain and distributed manufacturing technology company – initial focus on financial services.

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GreenflyAI

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Hack your Customer Experience using AI.

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AXIO Group Management

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AXIO Group Management provides originally comprised seven market-leading information businesses providing critical.

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TrustPortal

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TrustPortal offers digital platform enhancements to solve business problems.

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Zyncd

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Zyncd is the smart CV for the gig economy. Helping freelancers and professionals to show better their skills online.

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Bar Pass

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Bar Pass is a mobile ordering platform that enables individuals to get digital loyalty and purchase drinks at venues, brands, and brewers.

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Fanbytes

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Creating unforgettable experiences with the stars you love.

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Circadian

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Using behaviour to detect fraudsters and recognise customers.

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ONLICAR

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They use Formula1 techniques to deliver scalable solutions that create actionable value for our customers.

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Kayako

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Grow your business with Kayako, the unified customer service platform.

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Fairer Finance

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Fairer Finance provides consulting services about appropriate financial services and programs for a certain client.

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The Rushmore Group

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The Rushmore Group is a U.K.-based company that owns and manages a chain of private members clubs, hotels, and restaurants.

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Creative Virtual

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Creative Virtual is a leader in self-service customer experience management solutions for enterprises.

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Lotto Social

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With Lotto Social you can join syndicates, manage tickets, discover exciting new ways to play and enjoy more chances to win.

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Buzzer Feedback

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Buzzer is a customer feedback company which provides restaurant management with a high volume of private, specific and verified feedback

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Tripamix

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Tripamix.com is a B2E, B2B, B2C, B2B2C platform. Tripamix manages the full lifecycle of multiple travel & retail booking components.

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Atmen

Crunchbase Website Twitter Facebook Linkedin

Digital Bank or Financial Services

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Willow

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Willow is a network of best-in-class funeral directors and local services that will cover all your needs.

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Henchman App

Crunchbase Website Twitter Facebook Linkedin

Get anything you want from any restaurant or store delivered to you in less than 60 minutes.

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Letyano

Crunchbase Website Twitter Facebook Linkedin

Letyano is incentive driven feedback

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Pension Insurance

Crunchbase Website Twitter Facebook Linkedin

Pension Insurance Corporation specializes in securing the liabilities of defined benefit pension schemes.

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Oworkers

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Oworkers is a BPO company specialized on DATA : data entry – data processing – data annotation, moderation & Transcription services.

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Vesta Smart Packaging

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Vesta Smart Packaging provides environment-friendly packaging services.

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Nickelled

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International SaaS company providing user onboarding software through website walkthroughs and website guided tours.

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Corona Corporate Solutions

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Corona Corporate Solutions specializes in digital print solutions, hosted telephony, business supplies, customer service and support.

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Go Native Ltd

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An excellent alternative to hotels, Go Native serviced apartments provide flexibility and convenience for business & leisure travellers.

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The Chat Shop

Crunchbase Website Twitter Facebook Linkedin

Live Chat Outsourcing and Consulting

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New Call Telecom

Crunchbase Website Twitter Facebook Linkedin

New Call Telecom is a young, dynamic telecommunications provider.

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zumocharge

Crunchbase Website Twitter Facebook Linkedin

We charge EVs while the city sleeps

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Satsum

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Satsum provides a beautifully designed Customer Experience Management software that helps companies to increase loyalty and referrals.

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Engine

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Engine is a service design consultancy with studios in London & Dubai.

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Seren

Crunchbase Website Twitter Facebook Linkedin

We are a Customer Experience Consultancy

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The Fizzback Group

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The Fizzback Group is a customer engagement solutions platform enabling users to listen and react in real-time to their client comments.

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FarePilot

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FarePilot helps ride hailing and taxi drivers make more money and spend less time on the road.

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CommVersion

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CommVersions is an online chat support service that improves a website visitor’s digital experience.

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The Architech Club

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The Architech Club is a management consulting company.

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Very Good Service Ltd

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Promotion of good customer service

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feedPack

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FeedPack helps companies to connect with their customers, gain valuable insights and improve business performance and growth.

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AtomX Digital

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AtomX Digital helps customers and users by providing live chat and AI chatbot solutions.

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KNOMI

Crunchbase Website Twitter Facebook Linkedin

Fashion. Anytime + anywhere. For you, by you.

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FeedbackRig

Crunchbase Website Twitter Facebook Linkedin

FeedbackRig is a one-stop solution for gathering actionable feedback from your customers to increase customer satisfaction and retention.

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RankTracker

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Rank Tracker automatically tracks your daily keyword positions movements across all major search engines.

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Five Technologies

Crunchbase Website Twitter Facebook Linkedin

Software company in London

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SmartCalling

Crunchbase Website Twitter Facebook Linkedin

Transforming the outbound communcation experience.

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Capital Courier

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Capital Couriers is the leading courier service in London offering a range of courier services in UK and abroad. Get a quote!

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IntelliAgent

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IntelliAgent offers software that integrates AI and automation with the system to replace customer service over multiple channels.

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Deskero by Nabra

Crunchbase Website Twitter Facebook Linkedin

Customer service management software

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Measmerize

Crunchbase Website Twitter Facebook Linkedin

SaaS providers of a solution aimed at reducing returns and increasing sales in fashion e-commerce

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Assist AI

Crunchbase Website Twitter Facebook Linkedin

Assist makes AI powered solutions that helps Customer Service teams be more efficient

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Inzite

Crunchbase Website Twitter Facebook Linkedin

Inzite is a platform that focuses on connecting users with prospective customers.

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Firmstep

Crunchbase Website Twitter Facebook Linkedin

Firmstep is a customer service platform for UK councils and other government organisations.

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SightMill Ltd

Crunchbase Website Twitter Facebook Linkedin

Developing tools to help you track and improve customer experience using NPS. Measure, Analyze and Act of Feedback across your business.

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Brownell

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Brownell Limited provids practical solutions for humidity protection and environmental control in sensitive electrical/electronic equipment.

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Teebly

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The new way high-trust companies interact with their clients.

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Hemsley Fraser Group

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Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement.

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GLIMR

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GLIMR connects the offline and the online world and allow retailers and brands to retarget their shoppers after they have left the store.

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Answermatic

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Automate your customer queries with AI.

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Leigh Day

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Leigh Day is a highly distinctive law company located in London.

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Attollo Lingerie

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Attollo Lingerie is a new D+ brand designed by D+ women, for D+ women.

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Snags

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We make technical bugs easier to solve by allowing customers to show you their issue using our screen-sharing technology.

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