Mark Anderson
This article showcases our top picks for the best English Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top English Customer Service Startups
Data sourced from Crunchbase and SemRush.
Revolut
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Revolut is a financial services company that specializes in mobile banking, card payments, money remittance, and foreign exchange.
Pollen
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Pollen builds, curates, and delivers the best travel experiences.
Perkbox
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Perkbox is UK’s leading employee and customer engagement platform.
DigitalGenius
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DigitalGenius is an AI platform that puts customer support on autopilot by automating repetitive processes and delighting customers.
PolyAI
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PolyAI develops a machine learning platform for conversational artificial intelligence.
Simba Sleep
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Simba Sleep is an e-commerce company that offers a variety of mattresses.
Limitless
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The Limitless GigCX platform enables businesses to connect customers with qualified experts to solve customer service enquiries on-demand.
Laundryheap
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Laundryheap is an on-demand dry cleaning and laundry service available in the UK, Ireland, Netherlands and the UAE.
Victor
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Victor is a London, UK-based private jet charter marketplace.
TruRating
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TruRating offers businesses with a POP rating system that analyses customer satisfaction.
LogicNow
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LogicNow delivers the world’s leading 100% SaaS, fully cloud-based IT service management (ITSM) platform.
Flypay
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Flypay is an app platform to transform the restaurant experience.
Halo
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Halo.rent makes renting and letting homes an effortless process you can handle on one platform.
Anvex
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Reinventing on-demand personal lifestyle concierge by providing valuable services anywhere and anytime.
Precursive
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Fast and Flexible Professional Services Automation. Connect Sales and Delivery with an easy-to-use native app
Resolver
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Resolver provides an end-to-end complaint-resolution service.
Fourex
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Fourex is a revolutionary self-service currency exchange specialist.
Proximity Insight
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Enterprise Retail SaaS Tech built on Salesforce.com
Advizzo
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We combine methods from behavioural and data science to deliver a customer engagement software for all utilities.
Pobuca
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The Customer Experience company. Connect with your customers at any time, on any device, and at any point in the customer journey.
MPT PAY
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Fintech, connect EU/ Non EU business, SEPA, SWIFT, a built financial ecosystem for B2B, DEPP (Dynamic Escrow Payment Protocol)
True AI
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True AI is a London-based artificial intelligence company developing TypeGenie. TypeGenie enables faster and better customer service.
VIVID Technologies
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VIVID Technologies are transforming the traditional customer service experience.
Qminder
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Qminder is a queue management system that improves visitor experiences.
Small World Financial Services Group
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Small World Financial Services Group is a digital money transfer platform enabling its customers to securely send and receive money.
MyHomeGroup
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MyHomeGroup’s mission is to be the most-loved property business in the UK offering customers a one-stop-shop for all their property needs.
SA Systems
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Advanced supply chain and distributed manufacturing technology company – initial focus on financial services.
AXIO Group Management
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AXIO Group Management provides originally comprised seven market-leading information businesses providing critical.
TrustPortal
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TrustPortal offers digital platform enhancements to solve business problems.
Zyncd
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Zyncd is the smart CV for the gig economy. Helping freelancers and professionals to show better their skills online.
Bar Pass
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Bar Pass is a mobile ordering platform that enables individuals to get digital loyalty and purchase drinks at venues, brands, and brewers.
Fanbytes
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Creating unforgettable experiences with the stars you love.
Circadian
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Using behaviour to detect fraudsters and recognise customers.
ONLICAR
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They use Formula1 techniques to deliver scalable solutions that create actionable value for our customers.
Kayako
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Grow your business with Kayako, the unified customer service platform.
Fairer Finance
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Fairer Finance provides consulting services about appropriate financial services and programs for a certain client.
The Rushmore Group
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The Rushmore Group is a U.K.-based company that owns and manages a chain of private members clubs, hotels, and restaurants.
Creative Virtual
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Creative Virtual is a leader in self-service customer experience management solutions for enterprises.
Lotto Social
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With Lotto Social you can join syndicates, manage tickets, discover exciting new ways to play and enjoy more chances to win.
Buzzer Feedback
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Buzzer is a customer feedback company which provides restaurant management with a high volume of private, specific and verified feedback
Tripamix
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Tripamix.com is a B2E, B2B, B2C, B2B2C platform. Tripamix manages the full lifecycle of multiple travel & retail booking components.
Willow
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Willow is a network of best-in-class funeral directors and local services that will cover all your needs.
Henchman App
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Get anything you want from any restaurant or store delivered to you in less than 60 minutes.
Pension Insurance
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Pension Insurance Corporation specializes in securing the liabilities of defined benefit pension schemes.
Oworkers
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Oworkers is a BPO company specialized on DATA : data entry – data processing – data annotation, moderation & Transcription services.
Vesta Smart Packaging
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Vesta Smart Packaging provides environment-friendly packaging services.
Nickelled
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International SaaS company providing user onboarding software through website walkthroughs and website guided tours.
Corona Corporate Solutions
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Corona Corporate Solutions specializes in digital print solutions, hosted telephony, business supplies, customer service and support.
Go Native Ltd
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An excellent alternative to hotels, Go Native serviced apartments provide flexibility and convenience for business & leisure travellers.
New Call Telecom
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New Call Telecom is a young, dynamic telecommunications provider.
Satsum
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Satsum provides a beautifully designed Customer Experience Management software that helps companies to increase loyalty and referrals.
Engine
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Engine is a service design consultancy with studios in London & Dubai.
The Fizzback Group
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The Fizzback Group is a customer engagement solutions platform enabling users to listen and react in real-time to their client comments.
FarePilot
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FarePilot helps ride hailing and taxi drivers make more money and spend less time on the road.
CommVersion
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CommVersions is an online chat support service that improves a website visitor’s digital experience.
The Architech Club
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The Architech Club is a management consulting company.
feedPack
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FeedPack helps companies to connect with their customers, gain valuable insights and improve business performance and growth.
AtomX Digital
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AtomX Digital helps customers and users by providing live chat and AI chatbot solutions.
FeedbackRig
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FeedbackRig is a one-stop solution for gathering actionable feedback from your customers to increase customer satisfaction and retention.
RankTracker
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Rank Tracker automatically tracks your daily keyword positions movements across all major search engines.
SmartCalling
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Transforming the outbound communcation experience.
Capital Courier
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Capital Couriers is the leading courier service in London offering a range of courier services in UK and abroad. Get a quote!
IntelliAgent
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IntelliAgent offers software that integrates AI and automation with the system to replace customer service over multiple channels.
Measmerize
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SaaS providers of a solution aimed at reducing returns and increasing sales in fashion e-commerce
Assist AI
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Assist makes AI powered solutions that helps Customer Service teams be more efficient
Inzite
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Inzite is a platform that focuses on connecting users with prospective customers.
Firmstep
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Firmstep is a customer service platform for UK councils and other government organisations.
SightMill Ltd
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Developing tools to help you track and improve customer experience using NPS. Measure, Analyze and Act of Feedback across your business.
Brownell
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Brownell Limited provids practical solutions for humidity protection and environmental control in sensitive electrical/electronic equipment.
Teebly
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The new way high-trust companies interact with their clients.
Hemsley Fraser Group
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Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement.
GLIMR
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GLIMR connects the offline and the online world and allow retailers and brands to retarget their shoppers after they have left the store.
Leigh Day
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Leigh Day is a highly distinctive law company located in London.
Attollo Lingerie
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Attollo Lingerie is a new D+ brand designed by D+ women, for D+ women.
Snags
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We make technical bugs easier to solve by allowing customers to show you their issue using our screen-sharing technology.
