Best Startup
At Best Startup UK we track over 130,000 UK startups and over 500,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and board members we think deserve more appreciation than they are currently getting.
This list showcases the top United Kingdom based VP’ operating in the Customer Service space. If you think a VP’ is missing from this list, feel free to contact our editor on editor@beststartup.co.uk.
The individuals on this list have been included because of exceptional performance in one of the following categories:
- Innovation – Operating as a key part in an extremely innovative business or startup.
- Growth – Operating as a key figure in the growth and upscale of a market leading business or startup.
- Management – Showing exceptional management skills.
- Societal impact – Putting their business on the map for their positive societal or environmental impact.
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Companies House UK, Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Edward Barrow
VP, Corporate Strategy of Optimizely
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About Optimizely: Optimizely is a platform that provides digital experience solutions.
Alan Ranger
VP Global Market Development of LivePerson
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About Bella Loves Me, LivePerson: LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
Ola Sitarska
VP of Technology, Marketplace of Pollen
Ola Sitarska started working with Django 6 years ago, when she discovered the power of Django admin and quickly fell in love with the beauty of Python. Ola started Django Girls, an initiative to inspire more women to become programmers. Together with Ola Sendecka, she also co-authored the Django Girls Tutorial, which has been visited by more than 30.000 people so far. She is also a member of the Django Team responsible for the shipping of djangoproject.com redesign. In 2015, she became a Django Software Foundation board member. Ola is also known as A Person With The Django Circus Idea™. She thinks her superpower is unstoppable enthusiasm.
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About Pollen: Pollen builds, curates, and delivers the best travel experiences.
Thomas John
VP EMEA Channels of Five9
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About Five9: Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service.
Mark Farnell
VP Revenue Operations of NewVoiceMedia
Mark heads Marketing Operations at NewVoiceMedia, is a Marketo Certified Expert & Marketo Champion. Focussed on AI, predictive lead scoring, Revenue Cycle Analytics, and process improvement.
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About NewVoiceMedia: NewVoiceMedia provides cloud technology that helps businesses sell more, serve better, and grow faster.
Paul Turner
VP Benelux and Nordics of NewVoiceMedia
Paul is responsible for global operations (network operations, professional services and client support). Prior to NewVoiceMedia, he held leadership positions in software and telecommunications businesses world-wide and has a strong track record of growing global businesses. He has a passion for customer service and an inspirational approach to leadership.
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About NewVoiceMedia: NewVoiceMedia provides cloud technology that helps businesses sell more, serve better, and grow faster.
David Griffiths
SVP Sales & Marketing of 4me
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About 4me, 4me: 4me is an IT and Enterprise Service Management & Workflow application, providing complete visibility and control of service cost & quality.
Lisa Kelly
Vice President Of Business Development of TaskUs
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About TaskUs: TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
Jess Brown
Vice President and Chief Information Officer of RelaDyne
Jess Brown is responsible for RelaDyne’s Information Technology platform, including all IT services and support. Under Brown’s leadership RelaDyne has leveraged leading-edge technology to install a common computing platform throughout the organization and has integrated the new computing system into all of its business units to foster common operating procedures and capitalize on economies of scale. Other technology highlights include the deployment of a CRM system, a demand planning and forecasting system, and an industry leading B2B customer-facing website. Prior to joining RelaDyne, Brown spent nearly 24 years with Wolseley PLC, holding positions at group companies Ferguson Enterprises and Stock Building Supply and at Wolseley’s head office. Ferguson, located in Newport News, Va., is the nation’s leading plumbing, HVAC and building supply distributor. There, Brown held a variety of technical and business operations positions. He began his career at Ferguson in 1987 as an IT Support Analyst and was promoted into programming, analyst and IT management roles; he steadily rose through the ranks to Ferguson’s Director of IT. In 2004, Brown assumed international responsibility for all Wolseley companies’ software as Director of Software Applications. In addition to creating and deploying technology during his Wolseley group tenure, Brown held roles in business reengineering and optimization, programs to gather market intelligence and gauge customer service, and business restructuring for operational efficiency. During his tenure at Stock Building Supply, he was Director of Business Operations. In this role he developed common business processes to facilitate system utilization. Brown received a B.S. Degree in Management Information Systems from Christopher Newport University. He has completed executive development programs at the University of Virginia’s Darden School of Business, the International Institute for Management Development in Lausanne, Switzerland, and management development at the Gallup School of Management.
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About RelaDyne: RelaDyne is a supplier of comprehensive equipment reliability products and value added services.
Aaron Suppel
Global VP – Digital Strategy of Tahzoo
Aaron Suppel is the Global Vice President of Digital Strategy at Tahzoo since 2015. Previously, Aaron was the Senior Manager of Global Digital Marketing for GNICS and Manager of Global Marketing for GNS at American Express. Prior to American Express Aaron was a Creative Director at Michael Bell Ltd., Senior Creative Director at Mint Design Associates and a Senior Designer at Ingenious Design Ltd. Aaron earned his B.Sc. degree in Media Lab Arts from Plymouth University.
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About Tahzoo: Tahzoo operates as a customer experience management agency.
Christopher Kellner
Global VP Sales & Partnerships of DigitalGenius
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About DigitalGenius, Pavilion: DigitalGenius is an AI platform that puts customer support on autopilot by automating repetitive processes and delighting customers.
Damien Savage
Regional Vice President US of Kainos WorkSmart
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About Kainos WorkSmart: Kainos WorkSmart is a leading provider of digital services and platforms.
Mark Flynn
COO & VP Professional Services of Kainos WorkSmart
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About Kainos WorkSmart: Kainos WorkSmart is a leading provider of digital services and platforms.
Craig Sweeney
SVP, Global Strategic Talent Solutions of WilsonHCG
Craig Sweeney is Senior Vice President, Global Strategic Talent Solutions, at WilsonHCG.
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About WilsonHCG: WilsonHCG is a RPO and human capital consulting firm that offers talent consulting and executive search services to its clients.
