England’s Elite: The 15 Customer Service Startups Redefining the Game

October 18, 2023

1. Airport AI

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Taking Airports to New Heights with AI: Introducing a robust platform for airports, Airport AI employs automation and artificial intelligence to streamline passenger experiences and create a more efficient customer service ecosystem.


2. Atmen

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Reimagining Financial Services Digitally: Atmen stands out as a premier digital bank that’s reshaping how we perceive and engage with financial services in a tech-driven age.


3. Arca Blanca

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Bridging Consulting with Data: Arca Blanca melds the worlds of consulting and data, offering an integrated approach to help businesses transform their customer service strategies.


4. Assured Partners London

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Global Insurance with a Local Touch: AssuredPartners London presents a fresh take on the Lloyd’s insurance market. With a diverse range of specialties, it emphasizes global outreach backed by local expertise.


5. StoreRocket

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Redefining Information Accessibility: As an information service-centric startup, StoreRocket is changing the way businesses access and utilize data to serve their clients better.


6. Giraffe Pay

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Elevating Payroll Solutions: With umbrella benefits and a focus on efficient payments, Giraffe Pay offers businesses a seamless and supportive payroll experience.


7. SmartCalling

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Transformative Outbound Communication: SmartCalling takes a fresh approach to outbound communication, enhancing the dialogue between businesses and their clientele.


8. remy

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More Than Just Comfort: Remy isn’t just selling products like blankets and loungers. They’re selling a lifestyle, ensuring customer comfort and satisfaction are at the forefront.


9. Trigg Digital

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Empowering Businesses with Salesforce: Trigg Digital leverages the Salesforce platform, offering a plethora of services from sales to analytics, all under one roof.


10. Assist AI

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Streamlining Service with AI: Assist AI propels customer service teams towards heightened efficiency with its innovative AI-powered solutions.


11. Emerald Thinking

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Jewels of Data Analytics: As a boutique data planning and analytics agency, Emerald Thinking provides insights that transform how businesses perceive and handle their customer interactions.


12. AtomX Digital

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Human Touch Meets AI: AtomX Digital stands at the forefront of the customer service revolution, offering both live chat and AI chatbot solutions to cater to dynamic client needs.


13. Get My Slice

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Prioritizing the Consumer: Positioned as a top-tier consumer services company, Get My Slice aims to ensure every consumer feels valued and heard.


14. Openly

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Designing for Impact: Openly is more than a strategy firm. With its focus on social impact, research, and design, it’s reshaping how businesses approach societal challenges through customer service.


15. Answermatic

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The Future of HR Assistance: Answermatic offers a game-changing virtual assistant that seamlessly integrates with HR teams, ensuring all surveys and employee queries are handled with utmost precision.


These companies, each unique in its offering, highlight the innovation and evolution within England’s customer service sector. They’re not just answering calls; they’re reshaping industries. The future of customer service, it seems, is bright and bustling in the UK.

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