Marcus Richards
FaultFixers is designed for smart teams looking to gain oversight, increase productivity and reduce costs all through one easy-to-use digital maintenance platform.
We re-invented how maintenance software works for businesses by making it simple without compromising on features. Our aim is to bring long-overdue innovation to maintenance teams everywhere.
Tell us about yourself?
I have a background in accounting but my passion had always been technology. I left PwC to join VC Fund, Founders Factory and had the opportunity to work with some amazing startups that helped propel my vision for FaultFixers.
If you could go back in time a year or two, what piece of advice would you give yourself?
Keep going and keep positive! Take care of yourself every opportunity you get.
What problem does your business solve?
We make maintenance management easy and accessible to anyone with simple-to-use software.
What is the inspiration behind your business?
I worked as an accountant at PwC where I experienced firsthand how complicated it was to report a maintenance issue in my office.
Initially, we built a digital solution to report a maintenance issue and now 4 years on, FaultFixers is fully fledged maintenance management system being used in schools, care homes, properties and offices across the UK.
What is your magic sauce?
Our maintenance software is simple without compromising on features. FaultFixers can be used by anyone, anywhere and maintenance teams have everything they need to operate effectively and reduce costs.
What is the plan for the next 5 years? What do you want to achieve?
We’d like to continue to design a powerful maintenance management system and develop even more features that support any industry.
What is the biggest challenge you’ve faced so far?
The pandemic was a difficult few years for everyone and as a business we had to rely on digital solutions to keep our teams connected.
It was tough to navigate but it also highlighted the importance of technology and the need for maintenance software in frontline sectors such as hospitals and care homes.
How do people get involved/buy into your vision?
You can take a free tour of the FaultFixers maintenance software here: https://www.faultfixers.com/
