4 Reasons Why Informal Work Chats Are Good For Your Business

November 10, 2022
4 Reasons Why Informal Work Chats Are Good For Your Business

In an age where it’s becoming more and more necessary to connect with one another digitally, it can be difficult to find the time and space to work together in person. But as this article explains, informal work chats can be a great way to boost your business productivity and make sure that everyone is on the same page.

What Are Informal Work Chats?

Informal work chats are impromptu conversations that take place between coworkers. They can happen anywhere—in the break room, at the water cooler, on the team chat app, or even in the hallway. And while they may seem like idle chit-chat, these chats can actually be beneficial for your business.

Here are four reasons why informal work chats are good for your business:

1. They promote team building.

Informal work chats can help with team building in a few ways. First, they can help team members get to know each other on a personal level, which can make it easier to work together. Second, informal chats can help build trust between team members. And third, informal chats can help team members share information and ideas more easily.

2. They help with problem-solving.

When coworkers regularly converse with each other, the relationship becomes more developed. These chats can help you get to know your coworkers better and build trust. When you trust your coworkers, you are more likely to feel comfortable asking for help when you need it. Informal chats can also help identify potential problems early on before they become bigger issues. By talking to your coworkers, you can get a better understanding of what is going on in the company and how people are feeling about things. You may also be able to spot potential problems early on and come up with solutions to address them.

3. They boost morale.

Informal chats at work can help boost morale in a number of ways. Informal work chats provide a much-needed break from the daily grind. They give employees a chance to step away from their desks and take a mental break. This can help reduce stress levels and increase overall morale.

Informal chats can also help employees feel more connected to the company and its goals. When employees feel like they are part of a team and working towards something larger than themselves, they are more likely to be motivated and invested in their work. This can lead to increased productivity and better results for the company.

Finally, informal chats can simply make employees feel good. When people feel appreciated and valued, they are more likely to be happy at work. They may also feel more satisfied with their job, which in turn can motivate them to give a better performance.

4. They improve communication.

In order for businesses to run smoothly, employees must have strong communication skills. Informal work chats give employees practice communicating with each other, which can lead to better overall communication within the workplace.

How Can You Start an Informal Chat?

Informal work chats can be a great way to get to know your colleagues and build relationships. However, it can be difficult to know how to start an informal chat. Here are a few tips:

  • Find a common interest: If you have something in common with the person you’re talking to, it will be easier to find things to chat about.
  • Ask about the other person: People are usually eager to share about themselves, so you can ask questions as a way to start a conversation.
  • Be genuinely interested: If you show that you’re interested in what the other person is saying, they’ll be more likely to want to continue talking to you.
  • Keep it light: Avoid controversial topics or anything that might make the other person feel uncomfortable. Stick to lighthearted topics that everyone can enjoy.

Challenges with Informal Work Chats and How to Overcome Them

While informal work chats have many benefits, there are also some challenges that come with them. One of the biggest challenges is that they can be difficult to keep track of. With so many different conversations going on at once, it can be easy to lose track of important details or miss something altogether.

Another challenge is that informal work chats can sometimes devolve into personal conversations. While it’s great to build relationships with your coworkers, it’s important to keep the focus on work-related topics. Otherwise, you may find yourself wasting time chatting about things that aren’t relevant to the task at hand.

Finally, informal work chats can occasionally lead to conflict. If people are sharing their honest opinions and views on a topic, it’s possible that not everyone will agree. This can create tension and make it difficult to move forward with a project.

Despite these challenges, informal work chats can be very beneficial for your business. Keep these conversations positive and productive by setting some ground rules for your team. For example, you could designate a specific channel on your work messaging app for work-related conversation only and have a separate channel for more casual banter. You can also set a time limit for each chat session so it doesn’t become a distraction from actual work tasks. By being aware of the potential challenges and taking steps to avoid them, you can make sure that your informal work chats are productive and helpful for your business.


Overall, informal work chats can be beneficial for your business in a number of ways. They can help improve communication and collaboration between employees, boost morale, and increase overall productivity. Ensure that employees have ample opportunity to engage in these types of conversations by setting up both offline and online venues for chatting.

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