Best Startup
At Best Startup UK we track over 130,000 UK startups and over 500,000 people who hold key positions in these companies. We use this directory of startups to highlight top employees, founders and board members we think deserve more appreciation than they are currently getting.
This list showcases the top United Kingdom based Director operating in the Customer Service space. If you think a Director is missing from this list, feel free to contact our editor on editor@beststartup.co.uk.
The individuals on this list have been included because of exceptional performance in one of the following categories:
- Innovation – Operating as a key part in an extremely innovative business or startup.
- Growth – Operating as a key figure in the growth and upscale of a market leading business or startup.
- Management – Showing exceptional management skills.
- Societal impact – Putting their business on the map for their positive societal or environmental impact.
Our Data – We source our data from OSINT (open source intelligence) and public directories such as Companies House UK, Crunchbase, SemRush and many more. The data from these sources should be treated with a degree of caution and verified yourself.
Adam Joseph
Director of Customer Success of Gainsight
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About Gainsight: Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Zsolt Pocsaji
Senior Director, Personalisation of Optimizely
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About Optimizely: Optimizely is a platform that provides digital experience solutions.
Mindy Emsley
Joint Managing Director of Smarter Shows
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About Smarter Shows: Specialists in next generation exhibitions and conferences.
Steve Cunningham
Technical Director of Smarter Shows
Steve has been working in the events industry for the last seven years. He has been working with Smarter Shows since its foundation and prior to that was working for four years at UKIP Media and Events one of the largest events companies in the country. Steve’s core skill set is as a website developer but his role now encompasses all things technical at Smarter Shows. Such as supervising the web development team, data management, email marketing, pre show and onsite event registration, technical strategy and decision making, business process analysis, IT and telephony.
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About Smarter Shows: Specialists in next generation exhibitions and conferences.
Emma Uwins
Operations Director of Smarter Shows
With over a decade of publishing, exhibition and media experience in Europe and the US, Emma prefers a hands-on approach to producing expos, using her extensive knowledge to launch, coordinate, and manage the entire Smarter Shows portfolio of international events. Emma’s excellent skill in relationship building with venues, contractors and suppliers, combined with her ability to negotiate the best deals for both Smarter Shows and its exhibitors, ensures the smooth running of every event from start to finish. Highly efficient in her role, Emma always delivers.
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About Smarter Shows: Specialists in next generation exhibitions and conferences.
Martin Godding
Finance Director of Smarter Shows
Martin spent 20 years in professional practice advising clients ranging from SMEs to global quoted groups. Since moving into commerce he has held senior financial, commercial and general management positions, mainly in the technology and service sectors. More recently he has spent time in a variety of interim management roles. His broad depth of experience is crucial to the sustained growth of our company. Martin is a chartered accountant and is a Fellow of the Institute.
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About Smarter Shows: Specialists in next generation exhibitions and conferences.
Charles Bell
Director of Sales Engineering, EMEA of Sitecore
Charles Bell is a Director of Sales Engineering, EMEA at Sitecore.
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About Sitecore: Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management.
Charles Cooper-Driver
Chairman, Investor & Director of Limitless
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About : The Limitless GigCX platform enables businesses to connect customers with qualified experts to solve customer service enquiries on-demand.
Andrew Jude Rajanathan
Executive Director of Omd España
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About Omd España: OMD combines innovation, creativity, and empathy to help brands make better decisions, faster.
Rich Garrett
Director Pre-Sales and Solutions – EMEA of [24]7.ai
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About [24]7.ai: [24]7.ai is a customer acquisition and engagement software and services provider.
Rich Garrett
Director Pre-Sales and Solutions – EMEA of [24]7.ai
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About [24]7.ai: [24]7.ai is a customer acquisition and engagement software and services provider.
Peter Maskell
Managing Director of Koninklijke Philips
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About Koninklijke Philips: Koninklijke Philips is a technology company that provides healthcare, consumer lifestyle, and lighting products, solutions, and services.
Hayden Vivash
Financial Director of Koninklijke Philips
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About Koninklijke Philips: Koninklijke Philips is a technology company that provides healthcare, consumer lifestyle, and lighting products, solutions, and services.
Martin Armstrong
Legal Director/Company Secretary of Koninklijke Philips
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About Koninklijke Philips: Koninklijke Philips is a technology company that provides healthcare, consumer lifestyle, and lighting products, solutions, and services.
Andrew Smith
Business Development Director of 4me
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About 4me: 4me is an IT and Enterprise Service Management & Workflow application, providing complete visibility and control of service cost & quality.
Sheeraz Ahmed
Operations Director of ONLICAR
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About ONLICAR: They use Formula1 techniques to deliver scalable solutions that create actionable value for our customers.
Gilles Bonvarlet
Director of Very Good Service Ltd
Very Good Service #verygoodservice
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About Very Good Service Ltd: Promotion of good customer service
Dan Cleaves
Managing Director of Dealerweb
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About Dealerweb: Dealerweb is a cloud-based inquiry management systems that support retailers and manufacturers.
Jonathan Burrows
Managing Director of ASK4
Founded Ask4 in 2000 to provide telecommunications services to multiple-tenanted buildings. Ask4 has grown from a start-up with a single employee working in a basement to a respected, award winning company with over one hundred staff with revenues expected to top £14 million in the current year. In 2009 took the strategic decision to form a subsidiary, Ask4Business, to focus on the provision of managed telecoms. services to multiple-tenanted buildings. Through organic growth, continued investment and acquisition, Ask4Business has growth 100% year on year since its inception. Responsible for group strategy and business plan execution with a particular focus on finance, customer service and technology. Specialties: Large scale IP networks, business start-ups, company law, corporate governance best practice, the new-new thing…
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About ASK4: ASK4 was formed in 2000 specifically to focus on the delivery of telecommunications services
Jonathan Carter
Global Strategy & Analytics Director of Concentrix Corporation
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About Concentrix Corporation: Concentrix is a leader in high-value global business services.
John Keelan Edwards
Driver Risk Management & Group Technology Services Director of Specialist People Services Group
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About Specialist People Services Group: Specialist People Services Group provides businesses that share a common commitment to delivering outstanding customer service.
Steve Tyrrell
Co-Founder and Sales Director of FourNet
Steve Tyrrell is the Co-Founder and Sales Director of FourNet.
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About FourNet: FourNet is a cloud and managed communications service company providing cloud, collaboration, and contact center solutions.
Richard Pennington
Managing Director and Co-Founder of FourNet
Richard Pennington is the Co-Founder and Managing Director of FourNet.
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About 4NET Information Technologies, FourNet: FourNet is a cloud and managed communications service company providing cloud, collaboration, and contact center solutions.
Francis Jennings
Co-Founder and Operations Director of FourNet
Francis Jennings is the Co-Founder and Operations Director of FourNet.
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About FourNet: FourNet is a cloud and managed communications service company providing cloud, collaboration, and contact center solutions.
Phil Morgan
Founder, CEO & Managing Director of Intelling
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About Intelling: Intelling is a communications business that provides customer services support for companies such as Telefonica and Misguided.
James Wiggin
Director of Client of Seren
James Wiggin is Director of Client at Seren.
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About Seren: We are a Customer Experience Consultancy
Andrew Skelton
Operations Director of Centiel
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About Centiel: Centiel is a Swiss-based technology innovation company with a highly experienced team of designers.
Mike Elms
Managing Director of Centiel
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About Centiel: Centiel is a Swiss-based technology innovation company with a highly experienced team of designers.
Richard Saunders
Technical Director International Regulatory Affairs of Ortho-Clinical Diagnostics
Richard Saunders is the Technical Director International Regulatory Affairs at Ortho Clinical Diagnostics.
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About Ortho-Clinical Diagnostics, Ortho-Clinical Diagnostics: Ortho Clinical Diagnostics is a company that makes in vitro diagnostics products.
Felix Winstone
Managing Director of Talkative
Felix Winstone is a Co-Founder and Director of Talkative, a pioneer of web calling and browsing technologies.
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About Talkative: Talkative enables companies to communicate with their customers through websites/apps.
John Welbourn
Director of Partnerships of Gnatta
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About Gnatta: Gnatta allows businesses of all sizes to listen and engage with their customers on an individual basis via one single interface.
Holly Ashton
Director of Workforce Development of Safe Harbor Marinas
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About Safe Harbor Marinas: Safe Harbor Marinas is a marina owner and operator in the United States that offers customer service on a variety of coastal properties.
Graham Swain
Bid Director of Arvato UK
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About Arvato UK, Mixxta, Twizz Ltd: Arvato UK provides customer services, business process outsourcing, and public sector and citizen services.
Fleurette Mulcahy
Co-Founder and Director of Attollo Lingerie
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About Attollo Lingerie: Attollo Lingerie is a new D+ brand designed by D+ women, for D+ women.
Alice Holden
Co-Founder and Director of Attollo Lingerie
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About Attollo Lingerie: Attollo Lingerie is a new D+ brand designed by D+ women, for D+ women.
Piers Alington
Managing Director of Feedback Ferret
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About Feedback Ferret: Feedback Ferret make it easy for companies to improve your customer experience using text analytics.
Piers Alington
Managing Director of Feedback Ferret
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About Feedback Ferret: Feedback Ferret make it easy for companies to improve your customer experience using text analytics.
Adam Monnery
Technical Director of Smartdesc – Charity IT Specialist
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About Smartdesc – Charity IT Specialist: Smartdesc is a charity and non-profit IT specialist that offers strategy, digital transformation, security, and data protection services.
Daniel Luff
Director of Sell My Livestock
Daniel Luff is Livestock Director at Hectare.
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About Hectare Agritech, Sell My Livestock: A 4th generation Hampshire-based cattle farmer
David Stone
Director of Flowz
David Stone is a well-known practitioner in the field of health and social care information governance. After successfully delivering a national information governance programme at NHS Connecting for Health from 2007. David joined Apira in 2010, where he established the information governance practice area, delivering a number of national and regional information governance projects, before leaving to establish Kaleidoscope Consultants in 2012. Kaleidoscope is now the leading information governance consultancy in health and social care in England, helping to develop many national policy initiatives, as well as regional and organisational level projects. Kaleidoscope partners with most of the major non-specialist consultancies in the field as subject matter experts of choice, as well as working internationally, principally as IG architects for technology companies in the USA, Middle East and Europe. Recently, Kaleidoscope have been the lead IG consultants on a number of national programmes, notably NHS England Test Beds in partnership with KPMG, and STP-level data sharing in multiple regions. Where appropriate, Kaleidoscope consultants utilise the Flowz tools to map, risk assess and promote organisational understanding of information risk and to promote accountable, responsible and ethical handling of personal data.
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About Flowz, Kaleidoscope Consultants: Flowz provides software programming, marketing, sales, finance, legal, HR, logistics, consultation, creative, and customer services.
Kristina Smith
Founder, Director of Bluebird Tea Co
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About Bluebird Tea Co: Bluebird Tea Co. is a specialist tea blender and retailer.
Jenny Bowles
Managing Director of FM Outsource
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About FM Outsource: FM helps businesses respond to and engage with customers across email, Facebook, Instagram, SMS, Trustpilot, Twitter, voice and webchat.
Julie Kelly
Business Solutions Director of QuestGates
Julie joined QuestGates in 2014 as Operations Manager and has subsequently taken on the role of Business Solutions Manager, with responsibility for enhancing their business, with particular focus on customer experience and their people. She has over 30 years experience in the industry gained with the likes of Commercial Union and Crawford & Co, with the last 14 years at Crawford’s being in Senior Operational Management roles in General Property, Commercial (which included HR) where Julie also gained invaluable experience of managing surge situations and Counter Fraud.
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About QuestGates: QuestGates is UK’s leading specialist loss adjusting and claims solutions company.
